• Skip to main content
  • Skip to footer

New Mexico NMMIP

  • Reference Manual
  • Providers
    • Key Links
  • Training
  • About

Search iconContact Us

Training

Take advantage of Acentra Health's online training!

  • All
  • Provider Portal Admin
  • Quick Steps
  • User Guides
  • Videos

Atrezzo Provider Portal Utilization Management User Guide

This is a comprehensive user guide including all system functions for the provider portal

File type: pdf

Atrezzo Provider Portal Administrator Training

This video will provide in depth steps on how to register for an Atrezzo Provider Portal account and all administrator functions.

File type: mp4

Atrezzo Provider Portal System Training

This video will provide in depth steps on how to submit a prior authorization and all provider portal functions.

File type: mp4

How to Add a User

File type: pdf

How to Add Additional Providers

File type: pdf

Provider Portal Registration Training

Learn what the Provider Portal is and how to navigate the administrative functions associated

File type: pdf

How to Add Additional Clinical Documentation

File type: pdf

How to Add Chrome Browser

File type: pdf

How to Change Context for Multiple Provider Locations

File type: pdf

How to Clear Browser History in Chrome

File type: pdf

How to Clear Browser History in Edge

File type: pdf

How to Complete a Saved Request

File type: pdf

How to Request a Reconsideration

File type: pdf

How to Request Authorization Revision

File type: pdf

How to Request Peer to Peer

File type: pdf

How to Reset Password or Unlock Account

File type: pdf

How to Review Notes

File type: pdf

How to Update User Profile

File type: pdf

How to View a Determination Letter

File type: pdf

How to View Action Buttons within a Case

File type: pdf

How to View Messages in Message Center

File type: pdf

How to View the Case Summary

File type: pdf

How to Reset Users MFA

File type: pdf
North Carolina LIFTSS: Site footer logo

Contact Us
nmmip@acentra.com
P: (844) 547-4255

Important Links
Privacy Policy
Web Accessibility
Site Map

dashicons-linkedin dashicons-twitter dashicons-instagram

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply

Copyright © 2025 Acentra Health. All Rights Reserved.